• Online Facilitation

    Tips from ASTD TechKnowledge Participants

    I am at the ASTD TechKnowledge Conference in Las Vegas Nevada and what an amazing week it has been. Today I made two presentations on “Facilitating Virtual Events,” one to a virtual audience and one in a traditional meeting room. In the spirit of knowledge sharing, I collected best practices and tips from both audiences and have posted them here. Any other good tips out there?

    · Applaud volunteers profusely
    · Rehearse in front of my dog
    · Don’t read your slides verbatim
    · Don’t put ALL content on slides. Slides should reinforce what you are saying
    · Use your National Public Radio (NPR) voice
    · Don’t limit interactivity to verbal questions. Ask for hand raises. Include electronic click questions, free text response questions, etc.
    · Create competitions to add some fun
    · If you plan to record, make sure people agree to be taped. Remember that every form of recording is discoverable in a court of law.
    · Participants should close all other non-applicable applications to enhance performance and reduce if not eliminate band-width issues.
    · Help presenters with developing their own interactive solutions by providing coaching feedback on their rehearsals/teach-backs
    · Give a “door prize” ( a gift certificate or book) for participants who complete pre-work (verified by us)

  • News

    ASTD TechKnowledge Conference 2009

    The Association for Talent and Development (ATD) holds two conferences each year. One of the conferences, ATD TechKnowledge, will take place in Las Vegas, Nevada this year and the conference program was recently posted online.

    This year they are offering a track for attendees who are interested in Virtual Facilitation and Delivery. I have the honor of being one of the speakers in this track and I will be speaking about Facilitating Virtual Events: Success Factors from the World Bank Group. My presentation will be based on the best practices I’ve learned from facilitating web conferences over the past few years, with an emphasis on global delivery. If you plan to attend the conference, do let me know.